How can we help?

Find the support you need for every stage of your journey.

Delivery

Where is my order?
Delivery Options
What happens if my item is hazardous?

Returns

How do I return?
What products can't I return?

Order Issues

How can I order?
There is an issue with my order
How do I cancel an order?

Ordering & Exporting

Where do you ship to?
Payment options
Do I need a VAT number to order?
What is an end user declaration?
Will Brexit affect my order?

Technical

I've forgotten my password or username - How do I reset it?
Where can I find technical advice?
Calibration

Need to get in touch?

We aim to make shopping with RS Components easy and simple, but we know that you may have some questions.

If you need to contact us, our office is open Monday through to Friday.

Telephone: +387 (0)33 715 435

Email: info@primotronic.ba

Fax: +387 (0)33/ 715 436